Stay away!! Regarding the payment you state we never received, we will happily address this directly and if your bank shows that the transaction was successful, we will allocate the payment manually. All rights reserved. It's been already 8 months since they can not arrange a return of refund (no issues with the office were discovered when we have moved out so they have confirmed we are eligible for full refund) We were renting at 2 Kingdom Street office.There are always some stupid reasons like "there is an issue with you bank, money doesn't go through", but no clear response what exactly was wrong, the support ticket is always closed within hours even before we have a chance to ask/ respond. We use dedicated people and clever technology to safeguard our platform.
I signed a lease agreement with Regus for an office space The lease does not start until October 1, 2020, which is still two weeks away.I have decided this is not the office space that will work best for my business.I want out of the agreement and a refund of monies paid. Eventbrite - Learning Zone Inc presents Agile and Scrum Certification Training in Fort Myers, FL - Friday, March 24, 2023 at Fort Myers, FL, Fort Myers, FL. Item #23 - Exit Virtual Office (VO) Agreement will be for a sixty (60) day term rather than a ninety (90) day term. When they try to collect the rent, their speed is very fast.
Regus Reviews | Read Customer Service Reviews of regus.ca - Trustpilot Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our fully serviced private offices offer teams of all sizes an inspiring environment to focus, collaborate, and do their best work. Appreciate your immediate reply. By effectively using change management techniques, students will learn how to facilitate smooth transitions in the workplace while maintaining morale. They are scammers, and incredibly dishonest. No staff available for contacting on the event day. dont give them ur credit card info under any circumstances2) Renew your contracts without permissionin all of office rental company, renewing contracts must have ur signature but not regus. Give your team a place to focus, thrive, and grow, while we take care of all the details. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?I look forward to receiving more information from you. Get Regus can be contacted at (262) 832-3700. We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. With whom I spoke until now? Alternatively you can contact the Account Helpdesk by raising a case through the Help section of your online account. I update the bank information one time at the beginning of April and when I log in on May 17, the system asked me to enter the bank information again. Start checking the messages customers send you. and yes they kept coming up with lies such as "your money is being used to pay for the next rent etc" which everyone knows is a complete BS. However, I was shocked to discover that my agreement had automatically renewed in October 2022, doubling my monthly fee and resulting in a 100% increase. We also have advised you to remove the center address from your website and request your retainer refund online which you have not done yet. they will purposely delay in returning ur retainers and play stretch strategy in hope u will give up one day so they can keep ur hard earned moneyalso Forget about it if you have a problem with your bills, contracts, or other documentation with them. on top they refuse to return my deposits of $2000 Date of experience: January 26, 2023 Useful Share Fay K 1 review GB Change Management Certification Training ( 1- day course ), Fri, March 24, 2023, 9:00 AM 5:00 PM EDT, Fort Myers, FL Regus Bussiness Centre/Hotel Fort Myers, FL 33901 United States. The expenses you mention are because we invoice in advance and therefore you have already been invoiced for this new office. Your agreement end date is not until 10/31/2021. For transparency, we have informed you of the price of your booking in advance and you have acknowledged it as well.The local community team has confirmed that they have assisted you on your event day during their operation hour.The charges we have billed you are valid and payable.If you need further assistance on this matter, please reach out to your local community team who are in touch with you.Thank you,Michelle SpireAssistant Global Customer Service. Whether you work alone, you're growing a start-up, or you're running the world's most successful corporation our network makes it possible to work near clients, colleagues, or family. So, if something causes a problem for you, like additional fees, missing or rejecting deliveries, issues with your payment method, they dont care. It took almost 2 months. We have checked and cannot find any payment details set up in your account. Long-term commitments (i.e., greater than 12 months) often incur small increases in the monthly fee each year. They charge absurd late fees, even though I put the payment information in the system and their software failed to record it. October 23 I still didn't get my retainer back. Manage all of your workspace and business needs. We appreciate your business. Regus is a complete and total scam company. Its an automated process. REGUS CALIFORNIA MISSION VALLEY - 21 Photos - Shared Office Spaces - 3111 Camino Del Rio N, San Diego, CA - Phone Number - Yelp Regus California Mission Valley 9 reviews Claimed Shared Office Spaces Edit Closed 8:00 AM - 5:00 PM See 21 photos Write a review Add photo From This Business Work your way. Lease period: April and May 2018 As they are then listed as public spaces, they are available on a first come first served basis and with a hotel in close proximity, there are times the parking spaces can become very limited. Changes in an organization are about more than just policies. She apologized to me and promised me to rush to send me it by coming Wednesday. So, the amount you can see in deposit balance tab on My Regus account is what you are going to receive after your contract terminates. What a ridiculous it is! Requesting your refund is easy. It's supposed to be about 'convenience' which does not include the stress of finding somewhere to park ahead of an important meeting. Students will become skilled at addressing the concerns of staff and enabling cooperation through strategic best practices.
Best, Lorraine Brule Global Customer Service at Regus, Funny thing about IWG regus is when someone expose them online about their dishonest practices they will quickly respond to it and come up with standard copy-and-paste template answers in order to give positive impressions to newcomers that their company is good. Our professional workspace features a cozy business lounge, spacious conference rooms and productivity-fueling private offices. This review was chosen algorithmically as the most valued customer feedback. I really thought that this company would be a good option for expanding our business. I look forward to receiving more information from you. Getting to Forum Corporate is a breeze, with secure underground parking, along with swift access to the I-75 and SR 82. The reason why we're asking all our customers to provide details online is to prevent fraud. Our professional workspace features a cozy business lounge, spacious conference rooms and productivity-fueling private offices. Don't give them business so that they seize, Hi Faye,Im sorry if you felt the need to escalate this.I understand that your main concern is to cancel your agreement due to a business decision made by your company.You signed an agreement with us until 31 March 2023, so you could enjoy a preferential monthly fee. Our invoices are due on the payment date that is displayed on them. I would like to help you further in this matter but haven't been able to identify your account. Our invoices are due on the payment date that is displayed on them. As you can see from your statement of account, available online (e.g. I called Regus account desk and Dom S. got my call. truth is, everyone knows that this company is a SCAM and have ZERO INTEGRITY. Accounting and bogus charges in lieu and place of diligent customer service, Regus - Scam billing and contract fine print, Regus - Hidden renewal clauses and misleading info by reps. GO LITERALLY ANYWHERE ELSE. Do not delete my post, I will copy and paste it to spread again and again. BBB Business Profiles may not be reproduced for sales or promotional purposes.
its been estimated that half of regus' revenues came from contract auto renewal3) non existent customer servicetheir company only exist to take ur money.
Regus Reviews | Read Customer Service Reviews of regus.ca - Trustpilot I was using virtual office space. Even after reaching out to the sales manager, Mr. Daniel Vera, to protest and request an explanation, I never received a response.When I visited the facility on February 1st, 2023, I requested an explanation from the manager, but to no avail. I am a small business and cannot afford any of this. However, there are also credit notes that have been raised for the same period for your previous office in order to balance the account. I asked many times to contact written through emails with their legal department but nothing.Think very carefully before you become enganged for any reason with this brand name.We still have not receive any refund and we still receive invoices. Transparency is very important to us, and all services can be opted in/out through your online account. I have been renting an office space at Regus in Kings Hill for over 12m now. www.myregus.com), a late fee was charged since the payment for your first invoice was received late and the other ones havent been paid at all.
Is Regus a scam or a legit company? | Regus Q&A - Sitejabber No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. International Association of Better Business Bureaus. IW Group Services Limited (IWG) is the company, Regus is one of the company's brands. I would recommend that anyone considering using this company to think again! So, whether you require meeting rooms for an hour, offices for the day, or want to drop in and cowork, the choice is yours. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Companies can ask for reviews via automatic invitations. Hi Chris, I have checked the system and the retainer refund will be processed as a one full amount for both offices after your agreement finishes at the end of November. Our team members have always been in touch with you and worked with you to rectify this matter. Receptionist only can communicate by email, even for the most important things for your business. ive been trying to get my money back ever since. It is likely that Regus is engaging in these practices with the intent to victimize many small businesses, and I am deeply concerned that I may not be the only victim.In conclusion, I urge other business owners to be cautious when dealing with Regus. Most organizations routinely introduce sweeping changes, to improve processes, accommodate shifts or follow new regulations. Hi Benjapol,It is surprising to see you posting a review about the matter which has already been clarified to you.At Regus, we work hard to ensure our services offer exceptional value to our customers and provide many different options to meet every requirement and budget. Avoid at all costs. Regus at N19 W24400 Riverwood Drive, Suite 350 Waukesha, WI 53188. Now, Regus claims that I owe $1,459.85 for the year 2023, whereas I paid less than $600 for all of 2022.As a responsible business owner, I cannot bring my account current if I do not understand their charges. Car park full (apparently because Regus has leased a load of spaces to a hotel nearby - Regus, feel free to confirm or deny) so I parked on grass verge together with 15+ other cars. I asked many times to contact written through emails with their legal department but nothing.Think very carefully before you become enganged for any reason with this brand name.We still have not receive any refund and we still receive invoices. The complaint has been investigated and resolved to the customer's satisfaction. After investigating we noticed that your online request was missing. She promised me that I could get it on October 19 because it took 48 hours. As they are then listed as public spaces, they are available on a first come first served basis and with a hotel in close proximity, there are times the parking spaces can become very limited. they will purposely delay in returning ur retainers and play stretch strategy in hope u will give up one day so they can keep ur hard earned moneyalso Forget about it if you have a problem with your bills, contracts, or other documentation with them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Contact the organizer to request a refund.
PDF REGUS Business Centre Service Agreement - SEC.gov Hi Hannah, Im sorry if you felt the need to escalate this. We find it very unfair that for this reason you post a very visible, insulting and untrue review. Unfortunately, we're unable to help you because we don't have your account information. This will surely increase the credibility of your complaint. It is clean and smart and well organised. Get help. With over 3,000 locations globally we have offices, coworking spaces and meeting rooms in every major town, city, and transport hub. They charge absurd late fees, even though I put the payment information in the system and their software failed to record it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. (Update) Do not delete my post! So, if something causes a problem for you, like additional fees, missing or rejecting deliveries, issues with your payment method, they dont care. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! No proper customer support contact or else.In case we don't get our money back within couple of weeks I'm ready to start a class action as I know there are other people who suffer from that negligence.Alexandra S. Hi Sasha,Im sorry to hear youve had this experience.
If I can assist you with anything else, please contact me directly at Lorraine.Brule@regus.com So last week I logged in to cancel my membership. We need to hold 2 months of product fees and the increase in your office monthly fee meant we held a lower amount.