I turned off for 5 minutes then back on. Thermistors are an important component of any water heater as it helps your water heater heat your water to the correct temperature. PDF ENERGY SMART TROUBLESHOOTING GUIDE - American Water Changing the gas control valve is not as difficult as you assume. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. To solve this error, check the thermistor to see if there are any loose wires or breakages that are causing the failure. The only solution to clear those error messages is to replace the thermistor. CODE: 12, 121, Three timesPROBLEM: Flame loss. To fix this issue, you should replace the control board. Follow the below steps to erase those error codes from the display: If the error codes return, you must replace the thermistor. This chapter will discuss everything you need to know about the flashing light codes on AO Smith Water Heater. As a result, you can now easily diagnose your water heater that will save you both time and money. This error code is closely related to the error code 11 (111) as it is a sign that your water heater is losing its flame. Some people think that a tankless water heater will be a great choice. Smith Water Heater Age Determination - reader comment: (May 11, 2012) AO Smith employee said: To tell the age of any AO Smith water is the first 4 numbers. Then, shut off the main gas supply valve. The red high limit button is NOT tripped. There could be an issue with the power supply of your water heater and thus it could be failing. I initially had to replace the lower element due to limescale. They should be able to tell you the correct dipswitch settings for your model so you can correct it yourself. And then, use the wrench to secure the thermistor properly. What I will break down on this in-depth guide on AO Smith Water Heater Troubleshooting Lights: It depends on how many times the flashing light is blinking. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Open the control panel and make sure that the stack flue sensor is working properly. They have to make sure that it can function properly. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. The gas pressure to the Pentair pool heater often gets obstructed due to clogged gas pipes, incorrect pressure settings, and turned off gas valves. This error code signifies that there is a problem with your outlet thermistor. The consent submitted will only be used for data processing originating from this website. Next, thread a 4 section of gas pipe into the inlet and use it to turn the gas control valve counter-clockwise to remove the gas control valve. Our comprehensive A.O. Water Heater Carbon Monoxide - What is that? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This thermistor should be found attached to your water heaters exhaust. groundwater temperature for your location, and residential energy prices as reported by the Department of Energy. FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. 50 Gallon Tall 12-Year Energy Smart 5500/5500-Watt Elements Electric Water Heater with Leak Detection Model: EE12-50H55DVF Lowe's Item #: 3806368 Shop Now at Lowe's Product Description iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone The wires connected to the stack flue sensor of the Pentair pool heater often loosen up automatically or get damaged. It also causes the heater to shut down completely and display the E05 code on the Pentair heater. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. First off, turn the electric supply off to your water heater at the circuit breaker. Smith - Troubleshooting help - Hello my frist post here. Get Help from a Local Plumber. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals is per instructions, and remove if there is grease or dirt in the gas burner and fan motor. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Alternatively, it could be that debris has affected the flow sensors impeller and just needs a bit of cleaning to get back to functioning as normal. A.O. Smith Water Heaters at Lowes.com (57 reviews) Model: E6-50R45D-TTP Lowe's Item #: 2483230. ECS40200 FPCR50260E GCNH30100 GCNH50100 GCV30 GCV40. If there is air in the waterline, your water heater may throw this erratic code. Smith Signature 100 40-Gallon Tall 9-year Limited 40000-BTU Natural Gas Water Heater Model # G9-T4040NVR Find My Store for pricing and availability 614 Style: Tall Family Size: 3-4 People Warranty: 9-year limited A.O. A.O. Smith Water Heater Age or Manuals - InspectAPedia Solution: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with dust, burn marks on the computer board. Solution: See the error codes 331, 321, and 311. Several reasons are to blame if the water heater keeps beeping. Serial Check Results. Replace everything back into its place. Just shut off the electric supply to the unit. Throughout this article, I will disclose the meaning of the error codes your AO Smith Electric Water Heater throws. If you have either a 2-chamber or 4-chamber model of AO Smith Water Heater, you can see the trouble codes E20, E21, E22, E23, and E24 for a single reason. Join our exclusive 2,500+ email list to get tailored advice, product roundups, and be the first to see our new content. Now, set the gas control knob to the Pilot position. Once you install the gas control valve, put every connection like the igniter wiring, pilot tube, and others back into the valve. They also have to make sure that the flame rod does not come with soot. Summary of Contents for A.O. To solve this error, you will need to carry out the same checks and treatments in the above error. AO Smith Water Heater Error Code E02 [5 Easy Fixes] 1. How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. ao smith water heater error code e05 - lecriducanal.com To fix this issue, you should replace this part. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Smith NG water heater Commercial Shut down. Resetting your water heater is a simple fix to this problem and helps you clear the error message. FIX: See error codes 111 and 121. Pentair Heater E05 Error Code [Reasons + Solutions] - FireplaceHubs They have to make sure that the wire connection does not break or lose. The showers in homes built after 1992 typically have a flow rate of 2.1 Gallons Per Minute. This represents our closest approximation of your likely experience with this water heater using National Averages, but actual performance may vary depending on factors beyond our ability Learn more, Facebook II Twitter II Pinterest II Linkedin. A hot water tap is opened enough that the flow sensor detects a flow rate through the heater greater than the activation point of 0.5 gpm. This is usually caused by scale build up which locks the motor drive. This debris will be what is preventing your water heater from functioning properly. Is there leaking from the heat exchanger? Is Spray Paint Flammable? Related Parts Pages:A.O. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Just connect a garden hose to the drain plug at the bottom of the unit and place the other end of the hose to the nearest floor drain. You should be able to find the settings in your water heaters manual, but if you are stuck, contact the support at AO Smith. The air-fuel ratio rod (AFR) is faulty. Check out the guide below for easy to understand explanations about each error code and the troubleshooting tips that can help you solve the issues you are facing with your AO Smith tankless water heater. Problem: Problem with the computer board. Before you start to disassemble your water heater, remember to shut off its power and that you reassemble it correctly. Finally, turn on your water heater and you can see the error code is gone. AO Smith Tankless Error Code Troubleshooting - Sensible Digs In other words, when the sensor senses the water temperature is too high, it will throw this error code. So, replace the sensor to clear the faulty code. They only need to check if there is any blockage in the vents. to control or estimate. So How to use a diagnostic system to repair a faulty heater. To solve this error, you will need to carry out the same checks and treatments in the above error. It will be best to consult with a certified professional or the technical support team. forms: { This website uses cookies to improve your experience while you navigate through the website. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. AO Smith Water Heater Troubleshooting Lights [Complete Guide] If you don't see the tankless water heater problem you're having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at 866-356-1992. However, a damaged thermal regulator often prevents the water from flowing out, causing it to be trapped in the exchanger. And like other electric water heaters, AO Smith also features a high-limit switch or electric-cut-off button. Learn about AO Smith tankless error codes for easy and inexpensive troubleshooting. The Pentair heater e05 error code is one of the 12 error codes for this pool heater. Thirdly, locate the thermistor on your water heater. Drain your water heater. Generally, it takes up to 90 seconds of continuous pilot operation before the thermopile reaches its operating temp. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It is beeping and the warn ing is E05. A o, 6 monts. 10 - JustAnswer A guide to troubleshooting water heaters with the listed error codes below is useful for DIY homeowners, but our recommendation is always to get help from a qualified technician. how to fix the Pentair heater error codes problem, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix]. ); Products. Continue with Recommended Cookies. The tools needed to solve the problems from below are mainly the screwdriver, manometer, and multi-meter. A.O. Smith University | An Education in Hotwater If your AO Smith Water Heater status light flashes 1 time every 3 seconds, it indicates your water heater runs at its best condition. Tankless water heater problems and how to repair models from Noritz, Rinnai, Takagi using error codes. They have to make sure that it can function properly. If they come loose, tighten them up. AO Smith Electric Water Heater Troubleshooting. Regarding this, follow the instructions I broke down in the Status light flashing 4 times. F05 - E02 - Door lock fault F08 - E01 - Waterfill fault I've looked up the error codes for these, and am just getting started diagnosing the issue. Verify the O-ring is in its place. PDF Instruction Manual - High quality water heaters and water treatment Very simple. A. O. Smith. Solution: Check if the Hi-limit switch properly functions and that there is no loose or broken wire connections, no soot on the flame rod, or a damaged computer board. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? Built in dry fire protection will not allow the water heater to be turned on unless the tank is full of water, eliminating accidentally burning out the upper element. Fold away the insulation to access the reset button (its red). What should you do first is- turn the gas control valve to the off position. Smith Water Heaters, 500 Tennessee Waltz Parkway, Ashland City, TN 37015 USA, Tel: 1-800-433-2545 Website: www.aosmithwaterheaters.com Email: parts@hotwater.com A.O. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Another sign that this is the issue is if the error code is blinking five times. So, check the previous chapter again. A little more information.sometimes when I shut off power at the breaker, let is sit for a while and then turn the power back on, it will do it's diagnostic cycle (blinking green light) and then start flashing red (2 times). Most of the time, this error occurs when there is a wire connection issue or a breakage, which can easily be fixed or replaced. Its very simple to reset your AO Smith Electric Water Heater by following the below instructions: ECC stands for Electro-chemical compression. AO 50 gallon electric water heater giving error code e55 for Read to know in details. These factors prevent the gas from reaching the heater and performing properly. Turn the gas supply on and check for leaks by spraying soap solution on the connections. Scale build up could be the cause of locking the motor drive and is usually caused by a water leak somewhere within your water heater. See how to troubleshoot the flame failure, not enough, no hot water . If there is a problem with the water heater, an installed remote will make a sound, and the error code will display on the screen. Thank you. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. CODE: 99, 991, Five timesPROBLEM: Improper gas combustion. However, we often suggest professional help if the issue is complex. To solve this problem, you will need to find the correct settings for your water heaters model and reset them on the computer board. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. In a 6-flat/3 story building with 6 apartments/total of 15-16 residents, I have an AO Smith water heater/25 yrs old with specifications of 81 gall capacity, 149 gall/hr recovery, 154,000 BTU. Copyright 2020 - 2022 | All rights reserved. I called AO Smith and told them, they had me send them some photos of the area, and then they authorized a replacement. If you're looking for help fixing your A.O. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. So, keep reading. CODE: 331, Two timesPROBLEM: Mixing thermistor failure. Debris and dirt could also be affecting the thermistor, so clean anything away and try again. From https://www.justanswer.com/ythiJustAnswer Customer from San Antonio, TX: AO Smith 50 gallon electric water heater giving error code e55 for water leak d. The industry's first peace of mind, scale inclusive, 15-year warranty. Turn off the heater to see that the E05 error code is fixed. Smith University | An Education in Hotwater Register NOW for live online workshops! So, its worth bookmarking this article. Smith Water Heater Parts. Error code 510 (LED flashes six times) Problem: Gas solenoid valve malfunction. Smith INTELLI-VENT Page 1 INTELLI-VENT CONTROL INFORMATION When Used On Gas, Residential, Power Vented Water Heaters Printed in the USA - 0605 Part No. COPYRIGHT 2023. Problem: Gas solenoid valve drive circuit failure. Before developing Water Heater Hub, Anthony Barnes was a full-time plumber, and he has undertaken a wide variety of projects over the decades. To view or adjust our assumptions of the most common factors that impact this products performance using National Averages, please view the These cookies ensure basic functionalities and security features of the website, anonymously. Tank. Then, use a flathead screwdriver to remove the nuts that hold the upper access panel in its place. Blue light now heartbeat dim & bright. Check if there are any foreign particles or grease on the gas burner and fan motor. These cookies will be stored in your browser only with your consent. {{INUSING}}, The average cost per Gallon is ${{PROPANEGASPRICE}} We and our partners use cookies to Store and/or access information on a device. Disconnect the main water line and turn off the heater before properly cleaning the pipes. Already you know how to sort out the reasons behind the code and solve your Pentair heater error code E05. You must log in or register to reply here. Manage Settings If you dont know how to replace the sensor, call a professional for the replacement. How to troubleshoot Rinnai water heaters successfully using Rinnai error codes guide. The thin flow of water is typically a result of scaled-up pipes or improper water pressure. Related Repair Pages:A.O. Solution: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Remove the upper access panel by using a flathead screwdriver. Replace the control board. They also have to make sure that the flame rod does not come with soot. Note: You can also read how to fix the Pentair heater error codes problem. Start with turning off the gas control valve to the off position. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! How To Fix Pentair Pool Heater Error Codes E01 [Solved] Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. It will clear the error code. Water heaters | A.O. Smith This time, it is referring to a problem with your exhaust thermistor. Save my name, email, and website in this browser for the next time I comment. Smith Water Heater, look no further! Here is the answer. Next, check for water leaks and fix them if needed. Solution: Check the connections between water heaters. You may need to install Adobe Acrobat Reader to view these documents. Try our Buyers Guide to find the models that best meet the needs of your home. A.o. Find the right water heater for your needs. If you're looking for help fixing your A.O. First, the pilot light wont come on until you try to light it up. Whether you have a newly installed AO Smith Gas water heater or an older one, you must light up the pilot first. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Related Error Code Pages:A.O. You can easily detect the exact problem of your water heater if you know the meaning of the flashing light code. install thermostatic mixing valves at each point of use. Once this problem occurs, the main burner will go into the off position along the pilot light immediately. Tank Guard gives you advanced tank protectionextends the life of your water heater. Smith water heater last? To solve this, you will need to unblock your vents and also check for any grease or dirt found within the gas burner or fan motor. Solution: Check for the soot on the AFR rod, wire connection, and breakage. Keep opening the hot faucets until all the air gets expelled out of the water heater. Examine the water pipes and make sure that they are clean. FIX: Is the water heater set for the right elevation? Whats the average air temperature in the room where your water heater will be installed? How do I reset my A.O. listeners: [], Many reasons cause your water heater to heat the water excessively. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Solution: Check wires and computer board for damages. We will assume that the tankless unit, before failure, was correctly installed (with the correct gas type), per the manufacturer's instructions and codes. Leave a comment in the box below if you have any questions about the Pentair pool heater. However, there is no need to be panicked because they have the solution for this circumstance. They have to pay attention to the two sounds of clunk found from the water heaters gas valve. See the symptoms of How to fix water hammer problem in pipes. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. All of the above error codes all point to the same problem: an issue with your gas solenoid valve. In this case, the pilot light will be lit but the thermopile fails to generate the required output voltage. Manual for 400 - 1000 models. The solution for this problem is by checking the Hi-limit switch. A.O. Save my name, email, and website in this browser for the next time I comment. CODE: 441, Two timesPROBLEM: Problem with the flow sensor. Solution: Check the wire connection, wire breakage, and debris on the flow sensor impeller. First off, relight the pilot following the steps I mentioned earlier to verify the status light is blinking 4 times. 12-Year limited residential warranty gives you peace of mind. However, sometimes the provided manuals and instruction guides are not very clear and if you need help addressing some error codes that are popping up on your AO Smiths tankless water heater, then we have got you covered. Just like with the previous thermistor failure errors, you should follow the same process to solve it. Sometimes, a faulty sensor is also responsible for this issue. We hope that this article has provided you with some useful information about AO Smith tankless errors codes. The reason behind this is that the heater does not get enough water to heat up properly causing an imbalance in temperature. Smith maintains its leading position in the market. Fix the loose wiring and replace the damaged wires. The average US household uses 64.3 gallons of hot water each day. I am still getting the error code. Just turn on a hot water faucet and let the water run for several minutes. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. In contrast, 4 consecutive flashes with a 3-second pause indicates the temperature sensor of the unit senses the water temperature is too high. Introducing X3 Scale Prevention Technology on our Condensing Gas Tankless Water Heaters. Smith Water Heater Troubleshooting. Clean the sensor along with the terminals and put it back in place. This error code is usually a sign that there is some kind of blockage in your vents, gas burner or fan motor. Generally, the water gets too hot if the gas control valve/thermostat is at fault. If the status light still doesnt come on, I bet the pilot flame fails to heat the thermopile sufficiently. Its important to note that the error codes we will be addressing in this guide are found on the 110, 510, 310, 240, 240 and 540 AO Smith tankless water heater models. Also, you should check the computer board for any sign of burn marks too. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. var dteNow = new Date(); Problem: Warning for the "991" error code. The consent submitted will only be used for data processing originating from this website. A.O. Smith Water Heater Manuals | Water Heater Hub They have to be very careful whether there is spark ignition buzzing from the burner. Now, turn on the drain valve to let the water drain. Shop by Popular AO Smith Water Heater Models. Power vented gas models with hot surface ignition & 2"/3"/4" pvc vent capability (21 pages) Water Heater A.O. This error code indicates that there is a problem with the flow sensor on your AO smith tankless water heater. WaterHeater HUB 2021 - All Rights Reserved. Too High Temperature 2. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. To solve & clear the error message, turn the power off to your water heater first. Below, I will explain the meaning of status light codes and what steps you should take to stop the blinking light. You may type any combination of product name, family, size, model number, etc. Next, check the heating element for damage. Wait for ten minutes to allow all the gas to clear out. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. Just hire a certified technician to do this for you. AO Smith Tankless Water Heater Troubleshooting - Your Complete Guide 2021 I am gettin tempure sensor failure code (#5) what should I be replacing. Our product specs, warranty sheets, installation guides, and user manuals are online. If the condensate drain is not properly installed on the vent collar of the water heater, then there could be water in the internal combustion engine. However, a few hours later I get the blinking red light (2 flashes) and the unit stops heating water. Revision 3 includes updated troubleshooting for error codes 4 and 6 and technical bulletins, Manual will be automatically added to "My Manuals", Error Code 3 - Pressure Switch Circuit Remains Closed, Error Code 4 - Pressure Switch Circuit Remains Open, Error Code 7,8,9 - Internal Control Failures, Error Code 10 - Flame Sensed out of Sequence, Error Code 11 - High Temperature Cutoff (Eco) Activated, Error Code 12 - Temperature Adjust Buttons Stuck Closed, Error Code 13 - Temperature Probe Open of Shorted, Error Code 14 - Resistor Wire Open or Shorted, Error Code 15 - Resistor Wire Resistance out of Tolerance, Technical Bulletin - Ignition and Flame Failure A-022-04 & S-021-04 Combined, Air Pressure Switch Circuit - Residential Power Vent/Power Direct Vent, Vent Termination Restrictor Usage for 40,000 Btu Power Vent Models, TB-A028-06 - A. O. Smith - FVIR Intelli-Vent Troubleshooting Chart, Normal Operating Sequence - Pressure Switch Circuit, Air Pressure Switch Circuit: Residential Power-Vent & Power-Direct-Vent Water Heaters, Air Pressure Switch Circuit: Cyclone Water Heater. So, whenever the error code pops up on the heater display, fix it with the help of our guide by yourself. Afterward, put everything back into its place. Is there leaking from the heat exchanger? 2023 Virtual Campus Workshop Schedule Tour our upgraded studio and training facilities Then, hand-tighten the thermistor first. Here are some error codes which can be learned. And secondly, loose wiring connections can also cause this symptom. For a better experience, please enable JavaScript in your browser before proceeding. Use the AO Smith code guide to find the main causes and solutions for the problems of the following models: 110, 310, 510, 240, 340, and 540 series, for safety, convenience, and great savings. However, if it interrupts normal water heater operation, dont hesitate to call a plumber. Search For Support Documentation For Your A. O. Smith Brand Water Heater. 01 Pressure Switch Fail On, should be Off 11 Pressure Switch Fail Off, should be On 02 Ignition Fail after 3 attempts 04 ECO Open 05 Temperature Probe Open 15 Temperature Out of Bounds < 30 degrees 25 Temperature Out of Bounds > 220 degrees The following Error Codes are internal to the controller.