Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). To celebrate Holland Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Line ship. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. All guests are required to disembark the ship at this time. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. The luggage tags are clearly marked with your ship name. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. A luxurious dining experience in a room graced with fine art and antiques. Want to read your email, catch up on the latest news and check your finances? If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Travelers diarrhea (TD) isthe most common illness to affect travelers. Conserving water results in less energy spent making water, thus saving fuel. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Not everything you buy is going to be on board. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. These will be used first and are not refundable. Customs officials will not be available at the ship during check-in to register valuables. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Previously with RCCL and with Carnival I have never run into this. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). If your OBC is from another source, other than Holland, you can get the amount refunded to you. All onboard purchases and services are charged to your account by using your stateroom keycard. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Visit hollandamerica.com for more information. Or just add any leftover amountto your onboard gratuities. Cruise lines are no different. Please keep this in mind when packing. It doesn't go by each person unless you have set up separate accounts. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Your baggage will arrive in your stateroom later that afternoon. Great post Roz! Please see the following important information about your luggage tags. Unused TA credits were credited back to our credit card at the end of the cruise. Safety: For 140 years, the safety and security of our guests has been our highest priority. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. popular and unique itineraries. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. The U.S. dollar is the only currency accepted on board Holland America Line ships. It is also a good idea to bring your prescription for eye glasses or contacts. bars, the shops, spa, shore excursions. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). The amount of Onboard Credit you'll recieve is based on your stateroom selection. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. if i book a shore excursion prior to boarding can i use onboard credit? Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Registration is free and there is no obligation to bid. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. I appreciate the info above, being relatively new to HAL. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. You are responsible for complying with the policies. Your baggage will arrive in your stateroom later that afternoon. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. Gift orders must be prepaid and received two weeks in advance of sailing. Taxes, Fees & Port Expenses are additional. Rest assured that your passport will be fully secured by our staff. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Hours are from 6:00am until 9:00pm. You may also receive arrival documentation from Immigration when arriving at the airport. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. both aerobic and strength-training equipment. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. However, effective on voyages commencing July 1. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Charges to the account are like a check you write on the account.