Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Find Reviews. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. How do I review and update my personal information? Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. You can email the site owner to let them know you were blocked. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. This button does not work with screen readers. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Lorem ipsum dolor sit, amet consectetur adipisicing elit. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. British Airways Will Let Nonrev Staff Passengers Take Amenity Kits and All flight and holiday reservation queries are dealt with by BA. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. How to Actually Get British Airways on the Phone - FlyerTalk Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. 11. Original review: Nov. 9, 2022. YIDxxS1 will mean you are eligible to the economy class allowance. The kiosk will tell you what to do next, so please read the screen carefully. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Address: www.rsaba.com, Solo Club British Airways Phone, Email, Address, Customer Service Contacts As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. free lookups / month. (BA Heritage Centre / Museum, at Waterside) Published Oct 14, 2021. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Please note that BA will not accept coupons for different airport pairs. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Please note this number is only available when calling within the UK. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. British Airways - Elliott Report All other airports: If there is a desk signposted for standby travel, go to that desk. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Refreshed every minute. Welcome to our official Facebook page. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Greater London UB7 0EB |. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Passengers without bags should proceed to security. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. JIDxxS1 will mean you are eligible to the business class allowance. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. How do I check the entry requirements for my destination? The majority of our calls are managed by British contact centres. 2 . If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Looking for a particular British Airways employee's phone or email? By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. No special service requirement is permitted when travelling on standby travel. A free inside look at company reviews and salaries posted anonymously by employees. Heathrow. Lorem ipsum dolor sit amet consectetur adipisicing elit. Staff travel - Transport for London If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. If you do not have the authorization, you will not be able to travel on BA to the USA. Updated 22/09/2020 10.07 AM (BST). Please have your booking reference ready when you call. Performance & security by Cloudflare. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Earning British Airways Avios. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Eliminating the need for you to check your booking details and request booking services . Loads become available 72hrs before the departure of the flight. BA chief overhauls management after staff shortages and flight Currently British Airways does not issue a photo id card to widows and widowers of former staff. Email: pass-issue.1.unit@ba.com You must check the screen in the office for further information. Write to us. British Airways is back on the hiring road. Answer Id 1957 Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre BA had begun to bring people back ahead of the. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Claim baggage-related expenses or compensation. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 BA has a dress code which is applied to rebate passengers. All airports with self-service check-in kiosks. IT Department. By using ba.com you agree to the use of cookies. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Full-time, Part-time . British Airways "staff travel" Reviews | Glassdoor You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Fly the World (Staff Travel). Your IP: British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. you have a Case Reference) and are waiting a . If you have an item which exceeds that weight, you must re-pack into separate bags. Staff Travel BA Touchdown Answer. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . How can I correct a mistake with one of the names in my booking? Fax: +233 (302) 823 233. BA puts thousands of staff back on furlough - BBC News Email: Liaison.1.council@ba.com British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Flying on a stand-by ticket can be challenging. Amenity bags will not be given to staff who travel in premium cabins. What ways can I check in? Help and contacts | British Airways Making staff travel easy and stress-free, like it should be! Clear All. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Collecting your car As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? When will I get a response from Customer Relations? Faq BA Touchdown Through check-in Through check-in is not available to standby passengers. It shows the number of listings and priority, but not commercial overbookings, etc. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. No credit card required. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Tell us about something using our online forms. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. On Business is our loyalty programme for small to medium sized businesses. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Staff Travel Telephone Numbers Changing | BA CLUBS On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. There will be no staff travel office in Terminal 3. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Excesses may apply. You should then proceed to a bag drop desk. Travel links for non-BA staff - British Airways Contacting British Airways - by phone or otherwise. We want you to know you can trust us to respect your privacy and keep your personal information safe. Screen Reader users press Enter to select a Filter by product. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. 2011 BA Clubs Regus 450 Bath Road, Longford. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. It is not possible to pre-book special meals for rebate passengers. British airways sustainability report 2022 - hihm.wikinger-turnier.de Flybe once provided more than half of UK domestic flights outside London. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Please visit our Help centre for more support if you have a question about your booking or flight. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. 212 British Airways reviews. Please note this number is only available when calling within the UK. 01, 02 and 03 numbers are included in allowances else geographic rate. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. This is a public forum and we don't recommend that. This website might use cookies for ads, social media and analytic metrics. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . : To change a booking/action a refund please fax us where a colleague will be happy to help. If you have any problems using the site, please check that your e-ticket has been correctly issued. Telephone: +233 (302) 214 970. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. British Airways HR Department | British Airways Human - RocketReach How do I claim missing Avios or Tier Points on flights or other purchases? Tel: 020 8562 5777 Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. AB2CD3. Enter employee name to find & verify emails, phones, social links, etc. The action you just performed triggered the security solution. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. {{ userNotificationState.getAlertCount('bell') }}. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. By using ba.com you agree to the use of cookies. Seat requests are not permitted on Staff Travel. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Please visit our Help centre for more support if you have a question about your booking or flight. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Your booking reference consists of a combination of 6 letters and numbers e.g. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Your booking reference consists of a combination of 6 letters and numbers e.g. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Top 665 British Airways Reviews - ConsumerAffairs Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. At British Airways weve always taken data protection very seriously. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Please note that this form is not intended to submit staff travel related questions as these cannot be answered. (business & personal). Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Avis and British Airways in partnership - one.avisworld.com British Airways Phone Number | Call Now & Skip the Wait - GetHuman Email: contactba.ghana@britishairways.com. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Your booking reference consists of a combination of 6 letters and numbers e.g. The majority of our calls are managed by British contact centres. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. British Airways staff call off Heathrow strike after 8% pay rise deal When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Please include your flight details or booking reference if you have an existing booking. The majority of our calls are managed by British contact centres. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Help and contacts - British Airways Seat allocation will depend on how you present yourself. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Greater London UB7 0EB |. 159.65.154.158 Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. British Airways (BA) is the flag carrier airline of the United Kingdom. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Cloudflare Ray ID: 7a2c63981fec32af In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Calls cost 2,50p per minute plus your phone companys Access Charge. Telephone numbers and addresses | Help and contacts | British Airways British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Refund requests may be subject to a servicing fee. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. AB2CD3. Telephone number of British Airways (BA) Staff travel Customer Services Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Note: there is no dedicated bag drop desk for staff passengers. One laptop bag OR one briefcase OR one handbag. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Filter. You may also receive a text message if you have registered your mobile/cell number. / expiry date / FAQs. We're sorry your travel experience with us didn't meet your expectations. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Thai Airways profits nearly tripled in last year's final quarter | Thaiger We'll make sure your comments reach the right person. Use this form to log in to your account or to create an account for the British Airways executive club. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Request duplicate receipts, proof of travel and other insurance documents