18:04. many thanks for all the help. Hi folks. Sales service for mobile 0800 064 3820. You can use your mobile number instead of your account number in this process. Try for free at rocketreach.co . Use a contact form, live chat, or even post to ensure that any necessary communications have been sent across. New customers are not able to create an email account at sign up, and existing customers are not able to make additional email accounts. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA. Alternatively you can also use your mobile minutes to call without being charged extra. I do have the address I want to block though, on Virgin Media contact number. Virgin Media does not have a contact email, so employ a different method contact them. There is also the forgotten password route https://www.virginmedia.com/my-virgin-media/forgotten-details/password which I assume you have already tried. - edited 08:49. When contacting Virgin Media, they will never ask you for your password for any of the services they provide. Virgin Media broadband customer service & complaints contacts Learn moreHave I helped? 15:20. How to send an email | Virgin Media Help There shouldn't be any need to enter any card details Crashedagain, are you using this site here? To confirm, have you been able to try different web browsers? Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. It is0345 600 0789 for mobile customers. My Virgin Media Account on the App Store If you do not get the response you hoped for from Virgin Media, or if your complaint hasnt been dealt with after eight weeks, you can take your complaint to the ADR (Alternative Dispute Resolution) scheme. If you're looking to access your TV, broadband and phone account including your email, sign in here. Virgin Media makes it easy for both new customers and existing customers to get in touch, with special phone numbers depending on why you need to make contact. Phone calls take priority over other methods of communication and arestill the quickest way to contact VM. Sign up today. You might find exactly what you need right here, quickly and easily. 14:17, Is there an email to contact Virgin ?I looked on website .There is no number no email no chat.It says they will take time to answer messages but there is no option to message.I used my virgin app but the chat there was down.I received a call from 020 3976 8303 claiming to be Virgin and stating I was subject to scammers. This is useful if photos will help your explanation. 25-08-2022 This website uses cookies to give you the best experience. They cannot wriggle out of it. 28-01-2022 Hey @DCas, thanks for reaching out to us.Sorry to hear you're having issues with the Virgin Media account and email linking.You may wish to use Outlook / iCloud email addresses and with those you will be able to link it to your Virgin Media account.As a rule of thumb, majority of email domains are compatible, as Graham mentioned earlier, it's just Gmail that has an issue sometimes.Let us know how if you need any more help.Kind regards. When you fill out the form, you have the choice of Virgin Media Ireland recording your disability on your account. 13-07-2022 Once you're on the contact page, select a relevant topic and enter your account details to live chat with a representative. About. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Choose the destination location path to save Virgin Media emails. Click Mark as Helpful Answer or use Kudos to say thanks, on however Virgin do like to drag things out- I am still waiting for a call back from the complaints department from 5 days agowhich will probably never happen! Only Virgin Media Ireland provides online forms for contact. You may experience a wait time when calling Virgin Media, due to the volume of calls they receive. Above information is just basic enquiry phone numbers and contact information but, If you want any particular . It would be good to know what kind of issues you are experiencing, and if they are on multiple or singular devices, via WIFI or a wired connection. 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. 15:14. Hi @Crashedagain, thanks for your message. D01 C9W8 Queen Mlangeni - Marketing Manager - South African Graduates - LinkedIn Find a Virgin company. Along with all of this, it's also explained on the Cancelling my Virgin Media contract help page, with the section in point 3 being called You'll lose access to your Virgin Media Mail service. By having an area code, customers can keep their number even if they move to a different area. Thank you for posting. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8 am - 8 pm, Saturday: 8 am - 6 pm. I've been trying to contact Virgin Media for about 3 weeks now. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. Business customers have a slightly more diverse range of options in how to contact Virgin Media Ireland. Using the information provided on our website you can Call Virgin Media on the contact number above, send an email or write to customer services. To find out more about the Community check out our Getting Started guide, on Virgin Medias complaints process is relatively simple, and non-convoluted, going as follows: Virgin Media aims to resolve all complaints within 10 days of them being lodged. They can look at options outside of the bundle deal for you. Contact Virgin Media: 0843 515 8680 - Call for Information and Assistance with Broadband, Landline, Digital TV, Mobile and more. There are no guarantees that my advice will work. 09:44. The ability to add additional emails has currently been removed, my apologies for any inconvenience this may cause. As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. 14:06. 14:31. Cancelling my Virgin Media contract help page. You will be contacted by a member of our Complaints Team. Complaint Form - Virgin Media The short answer is maybe. Mon-Sat 9am-5pm. Want to chat to a specific company? They can look at options outside of the bundle deal for you. Call Connection Service. It has to be . Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Possibly. 30-04-2022 Thanks Graham. Contact us. Rocketreach finds email, phone & social media for 450M+ professionals. Martin, that's the root of my frustration. By phone; Live chat; The option you choose to contact Virgin Media will depend on your personal preference, some people like to call the Virgin Media contact number, whilst others might prefer to jump on a live chat to solve their query. With our free tools, you can check out the . If your mobile is working, you can call 789 free, or if not, call 0345 600 0789 from any other phone. I'm sorry to hear you're having an issue with upgrading your broadband. 15:38. Step 3: Plug in your NOW Broadband Hub on the go-live date. The Virgin Media UK live chat service is available at, The Virgin Media Ireland live chat service can be found at. Complaint Contact Form. BTW, I have assumed that you are a VM broadband customer, I hope I'm right there. Phone Number: Call 0345 454 1111 or 150 to reach someone at Virgin Media headquarters. Service Operations Manager working in the Supply Chain Team at Virgin Media O2 with past experience as an Executive Resolution Specialist and Assistant Retail Manager with a demonstrated history of working in the telecommunications industry. Virgin Media UK does not provide this service. All tip submissions are carefully reviewed before being published. on 09-07-2022 Once you submit your complaint you will receive a text message within 48 hours with a case ID. Virgin Media does not provide customer service by email, but does provide it by phone. Enter details of Virgin Media IMAP settings in the interface. Looks like post is the only option although you would think as we are in 2022 that an email address would be used as this can be audited and much quicker. Contacting Virgin Media - by phone or otherwise. The route now is to do it via the "My Virgin Media" account for that secondary email account . Please enter your email Forgot your email address email address ? If the Virgin Media contact numbers listed above are not functional or have a long wait time, you should utilize non-call-related contact methods. This coupled with their extensive TV package offerings and reliable service has made them an increasingly popular household favourite, and a strong competitor against the more established providers such as Sky and Eir. How to add another email account into Virgin Media Mail. Sorry to hear of your service issues and experience with fraudulent calls. Throughout Virgin Media Ireland's website, they make mention using the live chat facility to reach out to customers and discuss whatever questions or concerns they might have. Of course, while online account management via My Virgin Media can be useful, sometimes we still need to get in touch directly. I was experiencing issues with a secondary email within my VM account, so I attempted to change the password linked to it. How do I manage my Broadband, TV and Phone services? You can also check our help pages or learn how to contact us directly further down. I have tried resetting her password online but it does not like to do it as its not the main account, I put in her email & put in my DOB & Security answer. If you have mobile with us: - Check your allowances and track your minutes, texts and data usage. These forms generally require their users to input a range of basic information such as their name, contact details, address, query type and contact purpose. How do customers contact Virgin Media? Virgins phone lines are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday. I use strategic partnerships to help support CSR, Marketing and HR specialists to meet their ESG goals and KPIs. Every time I try to watch any episode on any day at anytime I get annoying pauses during playback. Cookies used for marketing and advertising purposes. Access your Blueyonder.co.uk Blueyonder: Virgin Media Mail email with on on The rest are clutter.Why are you asking us to use another email service which we don't want.My wife and I both have personal accounts for friends and family hence no spam.I have a second for contacting web addresses who may sell information hence spam.I want a third for my web page and now I can't use you.We also can't change our account email address inbox while still in emails sectionHave to in and out of Virgin every time. ", So hence my frustration and tone of my OP.